Privacy Policy

BlueLine AI is a sole proprietorship based in Sugar Grove, Ohio. BlueLine AI provides receptionist and call answering services for contractors. This policy explains what information is collected and how it is used. Our website is https://bluelinecall.com.

Information we collect

We collect business contact details provided by contractors during onboarding, and information shared by callers during phone calls handled on a contractor's behalf, including name, phone number, location, and project details.

Call recordings and summaries

Calls handled by BlueLine may be recorded and summarized so the contractor can review what was discussed and receive an organized call notification. Recordings and summaries may contain information voluntarily provided by the caller, including names, phone numbers, project locations, and project details.

Recordings and summaries are used to provide and support the contracted receptionist service, and they are shared with the contractor the call was placed to.

How information is used

Information is used to deliver lead notifications, support contractors, and maintain service quality. We do not sell personal information.

Contact

Questions about this policy can be sent to nyeg@bluelinecall.com.